Privacy Policy

Your Privacy.
Matters To Us

1. Collection


We will only collect personal information where such information is reasonably necessary for us to undertake our functions and activities. Generally we collect personal information when you make a travel booking with our company. We may also collect personal information when you email us, write to us, or call us. This personal information may include your full name, phone and fax numbers, e-mail address and street and postal address, passport and visa information. We do not collect or hold sensitive information about you, such as your racial or ethnic origin, political position, religious or philosophical beliefs, sexual preferences.

2. Information we may hold about you

We use the following information for us to undertake our functions and activities

• Your contact information. We will hold contact information you provide to us, including name, mailing and business address, phone number, and email address.
• Your payment and invoicing information. We will hold payment and invoicing information you provide to us, which may include credit card number, banking details and invoicing address where you have authorised us to take payments.
• Other information about your interactions with us. When you contact us or we interact with you via our office, phone, fax, email or mail, we may hold that information.

3. We may use your information in the following ways:

• To send you payment and invoicing information. We use your personal information for the purposes of finalising your payment/s to us and to allow us to send invoice/receipt and/or other financial information relating to your travel booking you have requested from us. We may contact you by email, phone, fax or mail when we interact with you for these purposes.
• To respond to your enquire or request. We use your personal information when you have emailed, phoned, faxed or written to us, to provide you with a response to that enquiry or request. We may respond to you by email, phone, fax or mail when we interact with you for these purposes.

4. Disclosure of your Personal Information

We may disclose your personal information to related or unrelated third parties in the following manner:

• To our third party service provides. We may disclose your personal information with a third party so that they can provide services to us including credit card processing, email management and mail out providers.
• Where required by law, court or tribunal. Where we are required by a law, court or tribunal to provide your personal information, we will provide your personal information in accordance with the requirements or conditions stipulated by the law, court or tribunal.
• With your consent. Where we have your consent we may disclose your personal information. If your consent is conditional we will take reasonable steps to ensure such conditions are complied with.

We do not sell, rent or share our clients information on a commercial basis to third parties.

5. Information Quality 

We will review, on a regular and ongoing basis, our collection and storage practices to make improvements to accuracy and security of your personal information.

6. Your Personal Information Security

We require our employees and contractors to perform their duties in a manner that is consistent with the Privacy Act 1988 and the Australian Privacy Principles. 
We will take reasonable steps to ensure that paper and electronic records which contain personal information are stored appropriately and that access to those records can only be accessible to people within our company who have a genuine need to know your personal information. We will review our security practices on a regular basis to determine if new and improved methods of storage can be achieved.

7. Access to and alteration of records containing Personal Information

You may access your personal information that we may be holding in accordance with the Privacy Act 1988. We will correct our records that contain your personal information as soon as practically possible, at your request in accordance with the Privacy Act 1988.
If you would like access to your personal information or like to have your personal information corrected, you can do so by contacting us. 

8. Transferring personal information overseas 

We do not generally disclose personal information to overseas recipients except in the case of our medical holidays. 

9. Agreement

By using our websites or our services you signify your assent to this privacy policy. 
We reserves the right, at our discretion, to change, modify, add or remove portions of this policy at any time. 

10. Contact us if you have any questions, complaints or require a copy of information we hold about you

If you have any questions or would like to lodge complaint about this policy or a breach of the Australian Privacy Principles, or you would like to request copies of the information we hold about you, please either call us, email or write to us. Contact information is listed below.
Noosa Travel
Phone 07 54497000


Facsimile 07 54490404 


Email sales@noosatravel.com.au

*Please do not include your credit card number or other financial or sensitive information in your emails to us.